POPIA Compliance
Protection of Personal Information Act | Act 4 of 2013
Our Commitment to POPIA
Debt Mate (Pty) Ltd is fully compliant with the Protection of Personal Information Act (POPIA). We are committed to protecting your personal information and ensuring it is processed lawfully, fairly, and transparently.
How We Protect Your Information
Secure Storage
All personal data is encrypted and stored on secure servers
Access Controls
Only authorized personnel have access to your information
Purpose Limitation
We only collect and process data necessary for our services
Data Minimization
We collect only the minimum information required
Your Rights Under POPIA
Right to Access
Request a copy of your personal information we hold
Right to Correction
Request correction of inaccurate information
Right to Deletion
Request deletion of your personal information
Right to Object
Object to processing of your personal information
Right to Portability
Request your data in a portable format
Information Officer
For any POPIA-related queries or to exercise your rights, please contact our Information Officer:
Name: Sudeer Joseph
Email: admin@debtmate.co.za
Mobile: +27 83 661 2791
Office: +27 31 530 7442
Address: 55 Allingstone Crescent, Unit 11, Phoenix, Durban, 4068
Complaints
If you believe we have not complied with POPIA, you may lodge a complaint with:
Information Regulator South Africa
Email: inforeg@justice.gov.za
Website: www.justice.gov.za/inforeg
Data Breach Notification
In the unlikely event of a data breach, we will notify you and the Information Regulator within 72 hours as required by POPIA.