Privacy Policy

1. Introduction

Debt Mate (Pty) Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Financial information (debt amounts, income, expenses)
• Employment information
• Credit bureau information (with your consent)

3. How We Use Your Information

We use the information we collect to:

• Provide debt counselling and credit restoration services
• Communicate with you about our services
• Comply with legal obligations under the National Credit Act
• Improve our services and customer experience

4. POPIA Compliance

We are fully compliant with the Protection of Personal Information Act (POPIA). Your personal information is processed lawfully, with your consent, and for specific purposes only.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Under POPIA, you have the right to:

• Access your personal information
• Request correction of your personal information
• Object to the processing of your personal information
• Request deletion of your personal information

7. Contact Us

If you have questions about this Privacy Policy, please contact us at: